Mercury Mountaineer Cracked Rear Panel

Mercury Mountaineer Cracked Rear Panel
Mercury Mountaineers commonly split down their backside

Owners of the 2002-05 Mercury Mountaineer have a beef with a certain crack down their backside ... of their vehicles, that is.

Tracing the Defect

Over time a buil-up of water and air behind the window panel can lead to cracks, but did Ford know about this problem at the time of manufacturing? It's possible and now owners want compensation for the repairs which can be hundreds of dollars. For more information about the problem and the lawsuit, visit

Vehicles Affected

The defect affects the following model years:

Make Model Years
Ford Explorer 2001, 2002, 2003, 2004, 2005
Lincoln Aviator 2003, 2004, 2005
Mercury Mountaineer 2003, 2003, 2004, 2005

Actions You Can Take

This step is crucial, don't just complain on forums! The sites below will actively manage your complaints and turn them into useful statistics. Both and the CAS will report dangerous trends to the authorities and are often called upon by law firms for help with Class Action lawsuits. Make sure to file your complaint on all three sites, we can't stress that enough.

  1. Step 1: File Your Complaint at is a free site dedicated to uncovering problem trends and informing owners about potential issues with their cars. Major class action law firms use this data when researching cases. Add a Complaint

  2. Step 2: Notify the Center for Auto Safety

    The Center for Auto Safety (CAS) is a pro-consumer organization that researches auto safety issues & often compels the US government to do the right thing through lobbying & lawsuits. Notify the CAS

  3. Step 3: Report a Safety Concern to NHTSA

    The National Highway Traffic Safety Administration (NHTSA) is the US agency with the authority to conduct vehicle defect investigations & force recalls. Their focus is on safety-related issues. Report to NHTSA

Share Your Complaint

Add Your Complaint

Join thousands of frustrated car owners who have voiced their opinion and notified other consumers of issues at

Most Common Mercury Problems

Click the links above for additional details and any pending class action lawsuit information.

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Mercury Contact Information

Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48126
Ford Motor Company of Canada, Limited
Customer Relationship Centre
P.O. Box 2000
Oakville, Ontario, L6J5E4