Featured Problems

  1. Takata Recalls

    Parts supplier, Takata, manufactured defective, shrapnel-hurling airbag inflators that need to be recalled. The issue affects 34 million+ vehicles spread out across 24 brands, making it one of the largest (and most dangerous) recalls in aut…

    Continue reading article "Takata Recalls" Deployed airbag
  2. Cracked Rear Panel

    Own a 2002–2005 Mountaineer? Chances are your lift-gate is cracked. Complaints about cracked rear panels in that generation of Ford SUV’s including the Mountaineer, Lincoln Aviator, and Ford Explorer is one of the most commonly issues repor…

    Continue reading article "Cracked Rear Panel"

Key Numbers

  1. 3,847 service bulletins

    Documenting the process of troubleshooting common problems.

  2. 234 recall campaigns

    Time-sensitive, free repairs for widespread safety problems.

  3. 169 investigations

    The government looking into the extent of a problem

Have a complaint about your vehicle?

The best way to find out what's wrong with a vehicle is from the people who drive them. Not only do owner complaints help us rank vehicles by reliability, but they're often used to spark class-action lawsuits and warranty extensions. Plus, they're a great way to vent.

Add a complaint