“The plaintiffs argue Ford is trying to “redefine” the claims by making the alleged problem less serious than it is, calling the cracks a simple cosmetic problem. Although Ford says there is a “propensity of the applique to crack,” the plaintiffs say there have been dangerous consequences from the cracked rear panels.”
On the surface, cracked rear panels might seem like a cosmetic issue but owners know there’s more than meets the eye. The split panels let water seep in and corrode underlying components. The inevitable rust and swelling can damage the rear wiper motor and lead to shattered rear windows. It’s a mess that Ford should try to clean up, not just sweep under the rug with semantics in court.