The Least Reliable Mercury Models
Some models just can't seem to get out of their own way. We've created a list of the least reliable Mercury models using data such as complaint volume, average cost of repairs, age of the car when it breaks down, and recall frequency. Here's the worst of the bunch.
What Owners Complain About the Most
Sometimes it's easiest to just tally up all the complaints and see where the biggest stacks are.
- 2004 Mountaineer cracked rear panel 58 (100%)
- 2002 Mountaineer transmission failure 41 (71%)
- 2002 Mountaineer cracked panel below the rear window 21 (36%)
- 2005 Grand Marquis headlights not working properly 20 (34%)
- 2005 Mountaineer cracked panel below the rear window 18 (31%)
- 2006 Mountaineer radiator leak 17 (29%)
- 2010 Milan power steering stopped working 13 (22%)
Recent Mercury News
The Milan is part of another Takata recall expansion announced by Ford. The whole situation is quite the mess because
across the industry 3.3 million vehicles are getting called back. There have been more confirmed casualties due to the inflators, and now there’s a stop-driving order for certain Ranger owners before it happens again.
Mercury's parent company has petitioned the National Highway Traffic Safety Administration (NHTSA) to be exempted from the Takata recall. Unlike the tens of millions of airbag inflators already recalled in millions of vehicles, the 2.7 million inflators have a drying agent (desiccant) called calcium sulfate used to protect the explosive chemical, ammonium nitrate, from moisture.
Ford Motor Company announced it will recall 816,000 vehicles with dangerous Takata airbags-and-seat-belts, including the 2006-2008 Mercury Milan. Each vehicle needs new passenger-side frontal airbag inflators.
Ford is recalling almost 1.9 million vehicles to replace Takata passenger-side frontal airbag inflators, including the 2006-2011 Mercury Milan. This action in part of a massive new recall of 35-40 million vehicles from numerous automakers.
Cracked rear panels might seem like a cosmetic issue but owners know there's more than meets the eye. The split panels let water seep in and corrode underlying components. The inevitable rust and swelling can damage the rear wiper motor and lead to shattered rear windows. It's a mess that Ford should try to clean up, not just sweep under the rug with semantics in court but that's exactly what they're doing with a new class-action lawsuit.
By the Numbers
Have a complaint about your vehicle?
The best way to find out what's wrong with a vehicle is from the people who drive them. Not only do owner complaints help us rank vehicles by reliability, but they're often used to spark class-action lawsuits and warranty extensions. Plus, they're a great way to vent.