Featured Problems

Takata Recalls

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Parts supplier, Takata, manufactured defective, shrapnel-hurling airbag inflators that need to be recalled. The issue affects 34 million+ vehicles spread out across 24 brands, making it one of the largest (and most dangerous) recalls in aut…

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Cracked Rear Panel

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Own a 2002–2005 Mountaineer? Chances are your lift-gate is cracked. Complaints about cracked rear panels in that generation of Ford SUV’s including the Mountaineer, Lincoln Aviator, and Ford Explorer is one of the most commonly issues repor…

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The Least Reliable Mercury Models

Some models just can't seem to get out of their own way. We've created a list of the least reliable Mercury models using data such as complaint volume, average cost of repairs, age of the car when it breaks down, and recall frequency. Here's the worst of the bunch.

Mercury Milan

PainRank
8.52
Complaints
123
Reliability
12th out of 14

Mercury Sable

PainRank
8.02
Complaints
208
Reliability
11th out of 14

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What Owners Complain About the Most

Sometimes it's easiest to just tally up all the complaints and see where the biggest stacks are.

Watch Out For These Generations

A generation is a group of model years where little, if any, changes were made. They tend to have the same problems and some generations have horrible reputations for reliability. Here's a few you should avoid.

All Generations

Recent Mercury News

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By the Numbers

  1. 14 models

    Each with their own trim levels, bodystyles, and special blend of headaches.

  2. 29 generations

    A group of years for a specific model with the same design, features, and problems.

  3. 22 model years

    Grouping all models by their year can reveal some baddies.

  4. 1,532 complaints

    Running tally of owner grievances filed to CarComplaints.com.

  5. 3,847 service bulletins

    Documenting the process of troubleshooting common problems.

  6. 234 recall campaigns

    Time-sensitive, free repairs for widespread safety problems.

Have a complaint about your vehicle?

The best way to find out what's wrong with a vehicle is from the people who drive them. Not only do owner complaints help us rank vehicles by reliability, but they're often used to spark class-action lawsuits and warranty extensions. Plus, they're a great way to vent.